My passion lies in helping SME business owners to reconnect with their clients, nurture, sustain, and build on client relationships – the hub of any business. I drive opportunities for sales by keeping your business front of mind with existing and potential new customers which shows that you are the go-to business that cares. You can outsource this aspect of your business, and leave your clients in my capable hands so that you can concentrate on what’s important to you. I can work between 2 & 5 hours per week and my rates start from £30 per hour.
I research your business sector to immerse myself in your trade and build a relationship with you as a business owner so that I become part of your team, a colleague, and an account handler, I am your client relationship manager.
I use my interpersonal skills to interact and communicate with your customers and create strong client relationships. I’m polite, friendly and I love the small talk that makes people feel at ease, through conversation, I can find out an awful lot about people, their needs, challenges, and problem areas that we can help them with. I can also follow this up with an e-mail to represent your business and input data into your CRM system.